Frequently Asked Questions

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Parking is located one block away next to the ice cream store. A golf cart is available for your convenience.

Please see our cancellation policy in our "Help" section.

Yes, please review our code of conduct in  our "Help" section.

Arabella, our family-friendly Catamaran, can accommodate up to 48 passengers, along with 3 crew members. Arabella measures 50' x 28', providing ample space for passengers to move around comfortably.

Yes, Arabella is equipped with a full restroom facility and a Galley that provides ample storage space. If you choose to cater your own event, there is plenty of room available.

Yes, Arabella is US Coast Guard Certified, ensuring compliance with safety regulations and standards.

With its large main sail and head sail, Arabella can reach speeds of up to 15 knots when sailing. In case of light winds, the vessel can effortlessly glide through the water at around 7 knots under diesel auxiliary power.

For our Swim & Sail, Private Sails, Celebration of Life cruises, you have the option to bring your own refreshments, catering, and alcoholic beverages. However, for our Sunset Cruise, we provide complimentary beer, wine, soda, water, and light snacks. Our snack selection includes a vegetable and fruit tray to enhance your sailing experience.

Feel free to bring your own coolers with beverages and snacks to enjoy during the cruise. Additionally, for private events, you have the option to bring your own catering if you prefer. 

Please note that we do not provide refreshments for any cruises except for our social Sunset Cruise.

Yes, you may bring your own beverages, including alcohol, for most of our cruises. However, please note that guests must be 21 years of age or older to consume alcoholic beverages, regardless of who provides them. We will verify all IDs upon check-in to ensure compliance with legal drinking age requirements.

We want to ensure that you have a pleasant and enjoyable experience, so please drink responsibly and adhere to all applicable laws and regulations regarding alcohol consumption.

• Arabella gracefully sails through the scenic waterways of Ponce Inlet and New Smyrna, offering you breathtaking views. 

• Depending on favorable conditions, our catamaran may also venture into the ocean. 

• Our routes are always subject to tides, currents, and weather conditions, as well as the discretion of our experienced captain. 

• Your safety and comfort are our top priorities, and we will navigate the most suitable path to ensure an enjoyable and secure sailing experience.

Absolutely! While sailing with Arabella, you have the opportunity to witness the natural beauty of Florida's sports inlets, which may include sightings of dolphins, manatees, sea turtles, and other wildlife.

Our crew loves to be showered with appreciation when you've had an incredible time aboard our cruise. They go above and beyond to make sure your experience is both unforgettable and safe. If you're feeling generous and want to show your gratitude, there are a few ways you can do so.

1. You can add a tip at the time of booking, ensuring the crew feels the love right from the start. 
2. If you prefer, you can drop your tip in the tip bucket aboard the vessel, making it a fun surprise for the crew to discover. 
3. And if you're into the digital world, you can ask a crew member for a Venmo QR code to easily send them a tip.

Remember, our crew works tirelessly to create an amazing experience for you. So, if you're feeling the love and want to show your appreciation, a tip is a wonderful way to make their day a little brighter. They truly appreciate it!

• We recommend bringing appropriate swimwear, towels, sunscreen, and any personal items you may need during the cruise. It's also a good idea to bring a change of clothes if you plan to swim.

• During the Swim & Sail Cruise, if the tide permits, we will beach the boat, allowing you to swim, walk along the beach, or enjoy the surroundings.

• While we encourage swimming as part of the Swim & Sail Cruise, we recommend following any safety guidelines and instructions provided by our crew for your well-being.

• We do not have dedicated changing facilities on board. However, you can utilize the restroom facilities for basic changing needs.

• Please stay clear of the back of the vessel and away from the motors at all times. 

• Do not swim under the boat between the hulls.

• Please do not wander or stroll too far from the boat; the captain may need to depart quickly due to weather or stay on schedule.

• Check-in with the captain or crew if you have any questions.

•  Yes, children are welcome to participate in swimming activities during our Swim & Sail Cruise. They must always supervised by a responsible adult over 18 to ensure their safety. 

• Additionally, it is mandatory for children to wear a coast-guard approved life jacket as required by the USCG regulations. 

• We prioritize the well-being of all our passengers, especially children, and encourage a safe and enjoyable swimming experience for everyone.

• In the event that the tide conditions do not permit us to beach the boat during the Swim & Sail Cruise, rest assured that we will make alternative arrangements to ensure your experience remains wonderful and enjoyable. 

• The safety of our passengers is our top priority, and our experienced captains are familiar with the water conditions. They will only beach the vessel if it is safe to do so, considering the tides and currents. To enhance your planning process, we recommend consulting a local tide chart to determine the most favorable conditions for your trip. 

• Please note that in such cases, we do not offer refunds or rain checks.

• While we strive to provide the beaching experience whenever possible, we appreciate your understanding that it may be subject to tide limitations. 

Yes, when you book a private charter, we offer customization options to suit your preferences and needs. Our friendly staff will work with you to tailor the experience to make it truly memorable.

Guests must be at least 18 years of age to cruise without a parent or guardian. 

Unfortunately, dogs are not allowed on the boats due to hygiene and sanitary conditions. Service dogs must be on a harness and leash at all times.

Yes, you can purchase digital Gift Certificates on our "Contact Us" page. 

Please see our cancellation policy in our "Help" section.